IMPORTANT UPDATE (September 15, 2020, updated September 24, 2020)
We are experiencing a heavy volume of applications and inquiries. If you have already contacted us, please refrain from leaving additional messages or contacting other staff, as that could cause further delays.
Current average turnaround times are:
- Permit Intake: 10 days from drop off
- PV Permit: 4 days from acceptance
- Minor Building Permits: 5 days from acceptance
- Major Building Permits: 10 days from acceptance
Many commonly-asked questions can be found on our website, including application forms, submittal requirements, as well as our Online Permits service. Thank you for your patience.
ANNOUNCEMENT
Effective June 8, 2020, the Building and Safety customer service counter will be encouraging contactless drop-off/pick-up permitting services and does not require customers to make an appointment.
- Appointments for meeting with permit staff will be available only when necessary when further consultation is needed or required.
- Walk-in services are no longer available and waiting or gathering in our lobby or hallway for permitting services is prohibited.
- We appreciate your considerate observance of these public safety measures.
Note: Enforcement of safety protocols such as physical distancing and face coverings will be in place for all customers and employees entering our public facility.
Building & Safety: (415) 473-6550 | EMAIL
Filing Applications. We are accepting and issuing maintenance permits for self-service automated permits that may be issued online. Please visit Online Permits.
For all other permits, please contact us by phone (415-473-6550) or EMAIL to discuss your application, submittal requirements, procedures for submitting applications, or to set up an appointment.
Inspections. We are scheduling inspections for all permits. Please comply with the Construction Project Safety Protocols for Small Projects and Large Projects. Priority shall be given to the safety of workers, residents, and inspectors. Violation of the Construction Safety Protocols that are observed by our inspectors will result in a suspension of the inspection, rescheduling of the inspection, and payment of reinspection fees. No compliance, no inspections. Our field inspectors will comply with social distancing requirements under the Order and utilize discretion in methods for verifying compliance with codes.
(Updated June 5, 2020)
For further assistance please call the Building and Safety hotline
(415) 473-6550
Fax: (415) 473-7432
3501 Civic Center Drive, Suite 308. San Rafael, California 94903