Done/doing update (March 22, 2022)
This is a recap of what we've done from March 9 - 22, 2022 and what we're working on next.
Done
- Explored "sandbox" environments of three content management systems to test user experience and accessibility.
- Met with security and accessibility teams to review content management system evaluations.
- The team reviewed decided on a product to recommend.
- Identified user groups for interviews and organizations that serve the user groups.
- Created interview participant interest form and consent form (reviewed for accessibility and translated in Spanish, Vietnamese).
- Reached out to community organizations to connect with people willing to participate in interviews.
- Finalized the process for providing compensation to community members who participate in user research activities.
- Created user interview guide.
- Learned about interview etiquette from the County’s Digital Accessibility manager.
- Conducted our first internal stakeholder interview with the Elections department!
Doing
- Start initial contract negotiations with the preferred content management system vendor.
- Schedule and conduct interviews with community members and County employees.
- Develop website navigation "tree test" survey and test for accessibility.
- Start synthesizing user research findings.
What we’re reading (and watching)
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www.MarinCounty.org/new-website