County of Marin - News Releases - Emergency Broadband Benefit

For Immediate Release
May 20, 2021

Federal Assistance Available for Broadband Costs

San Rafael, CA – Families struggling to afford internet service during the COVID-19 pandemic have a new option for financial assistance. Through a temporary program started by the Federal Communications Commission, discounts are available of up to $50 toward monthly broadband service.  

Households that qualify for the FCC’s Emergency Broadband Benefit  (EBB) can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. The EBB is limited to one monthly service discount and one device discount per household.

Letterhead says Digital Marin with a artsy graphic in the middle of the two words.The County of Marin is part of a cross-sector effort, Digital Marin, to develop a countywide strategic plan to address local internet access and digital equity gaps.

Eligible households must meet one of the following criteria.

  • Experienced a substantial loss of income during the pandemic
  • Qualify for the EBB assistance according to federal poverty guidelines, or
  • Are eligible for other reasons detailed on the EBB website.

Applicants must work with their internet providers to obtain the benefit or go to to apply.  More information about eligibility and enrollment can also be obtained by calling 833-511-0311. 

The County of Marin is part of a cross-sector effort to develop a countywide strategic plan to address local internet access and digital equity gaps. The project, called Digital Marin, is taking a lead role in encouraging government and other organizations to help build awareness of the EBB program in Marin’s various communities. 

The lack of reliable internet connectivity causes lower-income households to struggle with remote learning, work-from-home opportunities, telehealth programs, and access to online services. In addition to efforts already underway in Marin, the Emergency Broadband Benefit is another way to tackle those issues.

Digital Marin is driven by an 11-member steering committee comprised of residents and leaders from government agencies, nonprofits, health care, education, and business sectors. The committee oversees an inclusive process for seeking input and feedback from the community.

The community is invited to learn more at and follow on Twitter @GoDigitalMarin.


Liza Massey
Chief Information Officer
Information Services and Technology Department

1600 Los Gamos Drive
Suite 370
San Rafael, CA 94903
(415) 473-7050
Email: Liza Massey
IST webpage