For Immediate ReleaseAugust 01, 2018
Annual awareness campaign reminds parents of services in Marin and beyond
San Rafael, CA – Many parents can be overwhelmed by the complexities of raising a child, striving hard to be the “perfect” parent. To that end, this year’s California Child Support Awareness Month campaign encourages parents with this year’s theme: “They Don’t Need Perfect, They Just Need You.”
“This ‘They Just Need You’ message references all of the benefits that children receive from the participation of both parents in their lives,” Department Director Jill Francis said. “It helps all parents remember that Child Support Services is there to assist them in reducing the stress of the child support process.”
Last year, Marin County DCSS distributed $12.7 million in support payments of which $8.6 million was consistent monthly child support made by responsible parents within 1,410 Marin families. Francis said consistent and reliable child support payments help to provide financial stability for children, creating a greater opportunity for their overall success.
DCSS continues to make paying child support convenient with payment options online, by phone, by credit card, by debit card and by mail. Several retail locations offer MoneyGram and PayNearMe kiosks that pay via PayPal, and there are self-service kiosks at local child support agencies.
To help parents in managing their child support case, the Customer Connect online portal allows parents access to their child support account to check balances, view payment history, see upcoming court dates and update their information. To register with Customer Connect, visit the California Department of Child Support Services website. To access child support services, a parent can complete an application online or in person at any child support services office in California. In Marin, the office is at 88 Rowland Boulevard, Suite 200, in Novato. It’s open from 8:30 a.m. to 4 p.m. weekdays. Call 866-901-3212 or email firstname.lastname@example.org for more information.
Jill FrancisDirectorChild Support Services
88 Rowland WaySuite 200Novato, CA 94945(415) 473-4067Email: Jill FrancisChild Support Services website