What We Do

Liza Massey, Chief Information Officer, Information Services and Technology

The Information Services and Technology (IST) Department is committed to working collaboratively with County departments and the local community in defining and delivering high value application and technology products and services. The department is responsible for providing, maintaining, and securing the County’s business applications and data on the appropriate hardware and software platforms.

Business Solutions Delivery

The Business Solutions Delivery Division is responsible for the County’s portfolio of applications and systems including defining, designing, identifying, developing, deploying, supporting, and enhancing solutions to meet current and evolving business needs.

Enterprise Platforms and Services

The Enterprise Platforms and Services Division is responsible for delivering enterprise-level Countywide IT infrastructure services, including service desk / help desk, phone communications, network connectivity, internet connectivity, datacenter, cloud platforms, database, and document management.

IT Governance and Operations

The IT Governance and Operations Division is responsible for the IT Business Office, the Project Management Office, and Governance/Planning. Services include portfolio management, project prioritization, budget and finance, social media, tech lease, strategic planning, demand management, and standards/policies. The focus of this division in IST is to provide guidance, structure, prioritization, and standards for the entire Department and County as it relates to technology.

Office of the CISO

The Office of the CISO Division provides proactive risk and compliance services in the areas of Information Security and Digital Accessibility. The division develops and implements IT policies, procedures, and standards and provides education, training, and awareness across the County. It also conducts audits and assessments, responds to incidents and complaints, and manages the County’s IT disaster preparedness and continuity of operations plans. The focus of this division in IST is to protect the County from potential threats and ensure compliance with all relevant laws and regulations.