The Changing Role of IST

Liza Massey, Chief Information Officer, Information Services and Technology

Help Departments Increase Responsiveness, Efficiency and Innovation

Given rapidly changing technology, the County requires an IST workforce that is adaptive and constantly retooling to effectively provide services. We must be quick to adapt, quick to respond, provide technology leadership to the people we serve, and ensure that we follow through. Collaboration among staff and with our County clients is a necessity. The IST Department’s continued success and effectiveness depend on preserving our service oriented culture while adapting to the ever changing technology landscape.

To maximize our effectiveness, IST must operate more as a strategic partner with our departments. We will provide guidance and leadership on setting the standards and ground rules for how we get the most out of modern technology.