The Rental Housing Dispute Resolution (RHDR) program applies to residential tenancies in the unincorporated areas of Marin County (search for your jurisdiction here). The program offers an opportunity for landlords and tenants to discuss issues related to rent increases and/or housing services reductions (such as loss of parking privileges) that create a net increase in monthly rent of more than 5% in a one-year period.
In mediation , a neutral third-party (a “mediator”) facilitates discussion between tenants and landlords with the goal of amicably settling a dispute. Mediation does not guarantee a reduction in any rent increase and tenants are required to pay all rent legally due to the landlord during the mediation process. Both landlords and tenants are required to participate fully in the mediation process. If a landlord does not participate in mediation in good faith, the rent increase or housing service reduction in question may be deemed invalid.
Landlords are required to provide tenants of their residential properties located in unincorporated Marin County with the Notice of Tenant Rights no later than February 10, 2018. Landlords must also provide tenants with the Notice of Tenant Rights when renewing a rental agreement, when entering into a new rental agreement, and when providing notice of a rent increase and/or a housing service reduction. These notices and forms are provided below.
Questions about this ordinance? Please review the responses to these in our Frequently Asked Questions. Additional questions related to the ordinance may be directed to Debbi La Rue firstname.lastname@example.org or (415) 473-7309.
To request mandatory mediation services, complete the Dispute Resolution Service Request form and submit it to the District Attorney’s Consumer Protection Unit at (415) 473-6495 or email@example.com.
The Rental Housing Dispute Resolution program is a product of the Board of Supervisors Affordable Housing Workplan. To learn more about policies that are intended to preserve and expand on our affordable housing stock please see the County’s Affordable Housing webpage.