Access from Any Device, Anywhere, Any Time

Charlie Haase, Chief Information Officer, Information Services and Technology

Service Delivery - IST will focus on providing County employees and the public the ability to access information from mobile devices – from laptop computers to tablets to smart phones – to support government efficiency and openness.

Strategy 1: Establish a “mobile first” philosophy for all IST work.

Action

All new business applications, upgrades to existing business applications and website projects apply the “mobile first” strategy, meaning they are designed for mobile platforms from the beginning.

Metrics

100% of IST software selection functional requirements contain a mobile functional or technical specification.

Action

Develop mobile apps for the Sheriff’s Office, Community Development Agency, Parks and Open Space, Cultural Services, Elections, the Fire Department, and the Criminal Justice Departments.

Metrics

The top six mobile apps are implemented within the next two years.

Action

Complete the transformation of the County's public facing website for easy reading and navigation across a wide range of popular devices.

Metrics

Responsive web design has been completed for the entire County website within the next year.

Action

Implement a mobile desktop solution that replaces the current Microsoft Office Suite with work-from-anywhere capabilities.

Metrics

Complete a pilot project in IST and HHS within the first year and complete implementation across the County within three years.

Action

Expand the County WiFi network so that future office connectivity can be accomplished without the need for physical cabling to the desktop.

Metrics

Prioritize the installation of WiFi access points in the Civic Center and 1600 Los Gamos within the next two years.

Strategy 2: Launch an open government and open data initiative to encourage greater civic engagement.

Action

Select and implement an Open Data Portal to provide County data to the public.

Metrics

Open Data software selected and implemented within the next year.

Action

Publish the following datasets on the Open Data Portal:

  • Sheriff Crime Data
  • Restaurant Inspections
  • County Employee Salary Data
  • Frequent Public Records Act Requested Information

Metrics

These four datasets are available to the public via the Open Data Portal within the next two years.

Action

Identify and prioritize the next group of datasets that will be available through the Open Data Portal with emphasis on datasets that may be correlated with other datasets.

Metrics

Identify and prioritize ten additional datasets to be included in the open data portal within years three and four.